This Beauty Product Is Changing People's Skin Color

January 26th 2016

Laura Donovan

Consumers have taken to social media to complain that Lush Cosmetics products are allegedly changing their skin color. Lush, which sells beauty products, states on its website that the brand believes in "making effective products from fresh organic* fruit and vegetables, the finest essential oils and safe synthetics."

Some customers of Lush, however, have taken to the Internet and social media to complain that the products allegedly turn their skin and sometimes even their bathtubs different colors. Consumer Brooke Woodruff shared her negative experience with one of Lush's products on the company's Facebook page on Tuesday  — and she is far from alone. Amazon complaints about the products discoloring tubs date back to 2006:

Lush Cosmetics Facebook complaints

Lush's Sex Bomb Bath Bomb also has some negative reviews for turning people's skin and tubs different colors:

Lush Sex Bomb Bath Bomb review

Lush Sex Bomb Bath Bomb review

Lush Sex Bomb Bath Bomb review

The online controversy surrounding Lush products first came to light last week when U.K. consumer Abi Shenton tweeted, “Hi! @lushcosmetics, just a quick question, are your products supposed to stain the human skin fluorescent pink?”


Lush products skin color changing

She has since made her Twitter account private, and it turns out that she used the product incorrectly. Shenton thought she was buying soap when she actually purchased Razzle Dazzle Bath Oil.

Nevertheless, this viral mishap prompted Lush to address the skin dying. Lush told Metro in a statement that the company's products are "trying to achieve a lovely color in the bathwater without coloring the person soaking in that bathwater," adding:

"It is a calculation that has to take into account different hair and skin types, different types of bath equipment and the different ways that people might choose to use any product."

The brand added light-heartedly, "We are as red in the face as Abi at the idea that one of our bath melts has been mistaken for a soap. We love having colorful products, colorful staff and colorful baths – but we do try to draw the line at colorful customers."

ATTN: has reached out to Lush for comment and will update this story if they respond.

Lush is one of a few beauty companies to come under fire in recent months for issues with products. Late last year, Los Angeles hairstylist Chaz Dean made news for a class action lawsuit against Wen Hair Care and infomercial company Guthy-Renker over Dean's hair product WEN. The lawsuit alleges that Dean's hair product WEN can cause severe hair damage and even lead to significant hair loss, breakage, and bald spots, among other things. The suit also alleges that WEN's ads are misleading and that Guthy-Renker, which markets the product, “reinforces its false statements" and drives more business to WEN as such.


I can't leave my house I'm depressed wen hair products is responsible for my hair loss I have been shampooing and...

Posted by Tracie Hashton on Monday, December 7, 2015


EOS lip balm is also facing a class action lawsuit from customers who allege the product can cause rashes and blisters around their mouths.